Keep your digital products running smoothly with 6B’s support and maintenance services. We provide ongoing technical support, performance monitoring, and feature updates to ensure your software continues to deliver value — long after launch.
Get in touchWhether you're developing new bespoke software or extending existing software with Support and Maintenance, Whether you're developing new bespoke software or extending existing software with
Whether you’re maintaining a custom platform, managing a live SaaS product, or supporting internal systems, we help you reduce downtime, fix issues fast, and evolve your application in line with changing business needs.
Every digital product needs ongoing care. Even the most well-built software can encounter bugs, security vulnerabilities, or performance bottlenecks over time — especially as usage scales or technology stacks evolve. That’s why support and maintenance are essential to long-term software success.
At 6B, we view support as more than just fixing problems. It’s about proactively identifying issues, optimising performance, and ensuring your system remains secure, stable, and aligned with operational goals. As your technology partner, we act as an extension of your team — keeping your software up to date, your users supported, and your product moving forward.
We support applications built in a wide range of languages and frameworks, including JavaScript, .NET, PHP, Python, Java, Laravel, and React — as well as mobile apps and cloud-native systems. Whether you need routine updates or mission-critical 24/7 support, we tailor our approach to your infrastructure, priorities, and internal capabilities.
We start by understanding your current system: how it’s built, where the risk areas are, and what level of support your team needs. Through a combination of onboarding audits, codebase reviews, and infrastructure analysis, we build a clear picture of your platform and how we can add value.
From there, we establish a tailored support plan — whether that’s regular maintenance cycles, on-demand incident response, or embedded support alongside your internal teams. We monitor performance, review logs, apply security patches, and proactively resolve bugs to keep your application stable and up to date.
Our maintenance services cover code updates, dependency management, database tuning, uptime monitoring, and cloud environment optimisation. We also provide change management, testing, and documentation to ensure updates are applied safely and transparently.
For businesses with evolving products, we provide ongoing feature enhancements — helping you release improvements continuously without disrupting live environments. Whether your software is user-facing, internal, or API-driven, we help you support it with care and confidence.
At 6B, we combine engineering depth with a strong commitment to reliability and long-term partnership. Our support team includes full-stack developers, DevOps engineers, and QA specialists who understand the systems they maintain — and how to keep them performing under real-world conditions.
We’ve supported software for fast-growing startups, large enterprises, NHS organisations, and public sector bodies — maintaining platforms where uptime, security, and usability are critical. Our service is responsive, flexible, and built around your business — whether you need scheduled updates, issue resolution, or always-on technical support.
When you work with 6B, you gain more than a safety net. You gain a proactive, experienced partner who keeps your product running at its best — today, tomorrow, and into the future.
