Lay the foundations for exceptional software with 6B’s Discovery and Research services. We help businesses and organisations clarify their product vision, understand user needs, and validate assumptions — before a single line of code is written.
Get in touchWhether you're developing new bespoke software or extending existing software with Discovery and Research, Whether you're developing new bespoke software or extending existing software with
Whether you’re building a custom internal system, launching a new SaaS product, or scoping a complex enterprise platform, our discovery process ensures you start with insight, not guesswork. We work closely with your team to align stakeholders, explore existing processes, and co-create a shared understanding of what success looks like — from both a business and user perspective. This clarity de-risks delivery, accelerates development, and ensures your software is built on a foundation that supports long-term value and usability.
Custom software is a significant investment, and without a clear view of your users, workflows, and technical context, even the most well-resourced projects can lose direction. That’s why discovery and research are essential parts of any successful digital product lifecycle.
At 6B, we treat discovery as a strategic engagement. It’s a deep dive into how your organisation operates, where inefficiencies or unmet needs exist, and how technology can be leveraged to solve real problems. We examine your market landscape, evaluate internal systems, and surface both opportunities and risks early — creating a shared frame of reference that guides everything that follows.
Our experience spans a wide range of sectors and organisational scales, from early-stage startups to large enterprises and public bodies. Regardless of the setting, we focus on identifying what should be built, why it matters, and how it can be achieved with maximum efficiency and impact.
Every project begins with collaborative discovery, where we bring together your stakeholders and our multidisciplinary team to build a detailed understanding of your needs and constraints. Through structured workshops, stakeholder interviews, and process reviews, we uncover current workflows, goals, and pain points.
We conduct qualitative and quantitative research to understand your users and their behaviour, often developing personas, mapping user journeys, and documenting key service interactions. We evaluate existing technical environments, explore system dependencies, and surface potential integration or compliance challenges. Where appropriate, we develop early wireframes or lightweight prototypes to visualise ideas and gather feedback early.
By the end of this process, you’ll have a well-defined, evidence-backed direction. We provide a clear set of documented findings — including user needs, architectural insights, technical considerations, and a prioritised delivery roadmap — giving your team the confidence to proceed into design and development with alignment and momentum.
At 6B, we combine deep technical expertise with a user-centred, consultative approach. Our team includes business analysts, product strategists, UX designers, and software architects who bring hands-on experience across a range of industries including logistics, finance, utilities, education, and the public sector. We understand how to navigate complex stakeholder environments, legacy systems, and competing priorities — and we know how to turn discovery insights into actionable roadmaps.
We don’t just gather requirements. We ask the right questions, challenge assumptions, and uncover new opportunities. Our discovery and research process is structured yet flexible, rigorous yet creative — giving you not just a plan, but a strategy grounded in evidence and shaped for impact.
Whether you’re preparing to build a new product, upgrade an internal system, or reimagine how your organisation delivers services through technology, 6B’s discovery approach ensures you’re building the right thing — and building it right from the start.
