Empower your customers with secure, self-service access to your products and services through 6B’s customer portal development services. As a custom portal development company, we design and build user-friendly, fully integrated customer portals that streamline support, enhance engagement, and reduce operational overhead — tailored to your workflows, systems, and audience.
Get in touchWhether you're developing new bespoke software or extending existing software with Customer Portal Development, Whether you're developing new bespoke software or extending existing software with
Whether you’re building a new portal from scratch or modernising an existing one, we help you deliver a digital experience that’s intuitive, reliable, and built for scale.
Today’s customers expect more than just great service — they expect fast, secure, and seamless digital access to their accounts, information, and transactions. A well-designed customer portal not only improves satisfaction and retention, but also reduces pressure on support teams by enabling users to help themselves.
At 6B, we specialise in building bespoke customer portals that are aligned with your business needs and customer expectations. From account management and service requests to document access, billing, and communication tools, we tailor every portal to support your specific processes and use cases.
Our portals are built with security, accessibility, and performance in mind — integrating with your existing CRM, ERP, or internal systems to provide a consistent and connected experience. We support a wide range of industries including healthcare, finance, utilities, logistics, and the public sector, with portals that handle everything from appointment booking and claims tracking to student services and utility billing.
Our approach to customer portal development starts with a deep understanding of your users and operational needs. We work closely with your team to define the features, workflows, and integrations your portal requires — mapping out user journeys and technical requirements to deliver a system that feels seamless and intuitive.
We design and develop portals using modern technologies such as React, Angular, .NET, Laravel, and Node.js — ensuring your platform is responsive, maintainable, and future-ready. Our development is modular and API-first, allowing the portal to connect with third-party systems and internal tools with ease.
Portals typically include functionality such as user authentication and access management, real-time status updates, secure messaging, document uploads, payment integration, and activity tracking. We ensure all data is handled securely, with role-based permissions and compliance with relevant regulations such as GDPR and HIPAA where applicable.
We work in agile sprints, delivering regular updates and incorporating feedback to ensure your portal evolves in line with user needs. Once launched, we continue to support your platform with performance monitoring, feature enhancements, and technical maintenance — ensuring your portal remains a reliable touchpoint for your customers.
At 6B, we bring together technical excellence, user-focused design, and sector-specific experience to deliver customer portals that perform in the real world. Our team includes front-end and back-end developers, UX designers, integration specialists, and product strategists — all focused on helping you improve how your customers interact with your business.
We’ve built custom portals for organisations in healthcare, local government, education, financial services, and more — supporting use cases from patient onboarding and citizen services to client dashboards and utility account access. Whether you need a standalone system or a portal deeply embedded in your existing infrastructure, we deliver solutions that meet your goals today and adapt to your needs tomorrow.
With 6B, you’re not just getting a portal — you’re getting a strategic digital asset that enhances customer experience, increases efficiency, and creates long-term value for your business. We build platforms your users will return to — because they’re simple, smart, and built around their needs.
